Refund Policy

60-Day Money-Back Guarantee

We stand behind every pair. If you're not completely satisfied, return your purchase within 60 days of delivery for a full refund — no fuss, no hard feelings.

What Qualifies for a Return

• Items in their original condition, with the box and tags where applicable
• Unworn or gently worn footwear you've decided isn't right for you
• Sale items purchased at up to 70% off, as long as they're within the 60-day window
• Manufacturing defects reported at any time within the return period

What Doesn't Qualify

• Items returned after the 60-day window has closed
• Footwear damaged through misuse, alteration, or intentional wear beyond normal try-on
• Final-sale items explicitly marked as non-returnable at checkout

How to Start a Return

1. Visit our Contact page and share your order number and reason for return.
2. Our team replies with a free return shipping label — you pay nothing to send it back.
3. Pack the item in its original box if possible and attach the label.
4. Drop it at the carrier; we'll email you when it's received.

Refund Processing

• Once we receive and inspect your return, we issue the refund within 5 to 10 business days.
• Refunds return to your original payment method.
• Depending on your bank or card issuer, the amount may take a few extra days to appear.

Exchanges

• Want a different size or style instead? Tell us through the Contact page.
• We'll help you place an exchange using a free return label for the original pair.
• If the new item costs more, we'll simply collect the difference at checkout.

Defective or Incorrect Items

• Received the wrong pair or one with a fault? Contact us right away.
• We'll cover return shipping and send a correct or replacement pair without delay.
• No restocking fee, ever.

Our Promise

Fair, fast, and friendly. If your situation is unusual, tell us — we'd rather make it right than hide behind fine print.