Shipping Policy

Free Worldwide Shipping

We ship every order anywhere in the world at no cost to you. No minimum purchase, no hidden handling fees — delivery is on us, always.

Order Processing

Orders are processed and dispatched within 1 to 3 business days after payment confirmation.
You will receive an order confirmation email the moment your payment clears.
A second email with your tracking number follows as soon as your package leaves our warehouse.

Estimated Delivery Times

Most destinations receive orders within 6 to 12 business days after shipment.
Remote or rural addresses may take a little longer due to local carrier routes.
Peak sale periods can add a few days; we'll keep you updated by email if that happens.

Customs & Import Duties

We cover all customs duties and import taxes on your behalf. The price shown at checkout is the final price you pay — you will never be asked for extra fees at your door.

Order Tracking

Every shipment includes a trackable number sent to your email.
Use it to follow your package from our warehouse to your doorstep.
Tracking typically activates within 24 hours of dispatch.

Shipping Destinations

We deliver to most countries worldwide through our regional warehouses.
If your country isn't selectable at checkout, reach out via our Contact page and we'll find a solution.

Damaged or Lost Packages

If Your Package Arrives Damaged

Photograph the exterior and the affected item before opening fully, if safe to do so.
Contact us within 7 days of delivery with your order number and photos.
We'll arrange a replacement or refund at no cost to you.

If Your Package Goes Missing

If tracking shows no movement past the estimated window, let us know.
We'll open a carrier investigation and keep you informed at each step.
A replacement or full refund is issued once the investigation confirms loss.

Weather, Holidays & Force Majeure

Severe weather, customs backlogs, or carrier disruptions beyond our control may delay delivery. We'll communicate proactively and do everything possible to get your order to you.